9997bet's Terms and Conditions —
Please read before use

1 General Terms and Conditions

9997bet is an online gaming platform providing entertainment services to members in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between 9997bet and each registered member of the platform. Please read these Terms carefully before using the platform.

We reserve the right to update the 9997bet Terms and Conditions at any time. Members will be notified of changes via email or an on-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

• These Terms are available in both Bangla and English.
• In case of any ambiguity, the English version shall prevail.
• All previous versions of the terms and conditions are considered void as of the effective date of the current version.
• These Terms shall be interpreted in accordance with applicable law.

2 Account Register

To register at 9997bet, you must provide accurate and complete information. Registering with false details may result in account termination at any time and forfeiture of any balance.

Account Registration Rules

• Each individual may only open one account. Multiple accounts are strictly prohibited.
• The name, mobile number, and date of birth provided at registration must be accurate.
• Sharing or selling your account to another person is strictly prohibited.
• Use a strong password to keep your account secure.
• Never share your password with anyone.

Account Verification (KYC)

For security purposes, 9997bet may verify a member's identity at any time. Completing KYC is mandatory before making withdrawals or for transactions above a certain amount. A copy of your National ID or passport may be required.

3 Age Verification

The minimum age to register and play at 9997bet is 18. Anyone under 18 is strictly prohibited from using this platform. If an account is opened on behalf of a minor, that account and all associated balances will be forfeited.

In cases of suspicion, 9997bet may request documentation to verify a user's age. Failure to provide such documentation may result in temporary or permanent account closure.

4 Deposits and Withdrawals

Deposits and withdrawals at 9997bet are available via mobile banking and e-wallets. All transactions are processed in BDT.

Deposit Rules

• The minimum deposit amount is BDT 100.
• Deposits are generally credited to your account within a few minutes.
• Deposits must be made from a payment account registered in your own name.
• Depositing via a third party is strictly prohibited.

Withdrawal Rules

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be put on hold if KYC is not completed.
• Withdrawals are generally processed within 1–24 hours.
• Additional verification may be required for suspicious transactions.

5 Bonus Terms

9997bet offers a range of bonuses — welcome bonus, daily cashback, reload bonus, and free spins. Specific terms apply to each bonus.

Wagering Requirements

To withdraw bonus funds, a specified amount of wagering must be completed — this is known as the wagering requirement. For example, a 30x wagering requirement means you must wager 30 times the bonus amount before a withdrawal can be made.

• The wagering requirement is clearly stated on each bonus offer page.
• A specific time limit applies for completing wagering requirements.
• If wagering is not completed within the specified time frame, the bonus will be forfeited.
• Multiple bonuses cannot be active simultaneously unless otherwise stated on the promotions page.
• Not all games may be available for play with bonus funds — certain game restrictions may apply.

6 Gaming Rules

All games at 9997bet operate using certified RNG (Random Number Generator) technology. Game outcomes are entirely random and not predetermined.

General Gaming Rules

• Each game has its own rules, which can be found in the game lobby.
• A game may be taken down indefinitely due to technical issues.
• Bets in progress may be lost if your connection drops — 9997bet is not responsible for this.
• The dealer's decision is final in Live Casino games.
• If a technical error is detected in any game, the result of that round may be voided.

Sports Betting Rules

Specific rules apply to each event in Sports Betting. If a match is cancelled, the bet will be refunded. 9997bet reserves the right to void any bet placed with incorrect odds.

7 Prohibited Activities

The following activities are strictly prohibited on the 9997bet platform. Any violation of these terms and conditions will result in permanent account closure.

• Multi-accounting: Opening multiple accounts under the same identity is strictly prohibited.
• Fraud: Payment fraud, chargebacks, and any form of financial misconduct.
• System Hacking: Attempting to hack the platform's software or game systems.
• Use of bots: Using automated bots or software to play games.
• Money laundering: Using the platform for money laundering.
• Third-Party Funds: Placing bets or managing an account using someone else's funds.
• Account Sale: Selling or renting your account to another person.

8 Privacy and Data Protection

9997bet takes the protection of members' personal data extremely seriously. We use SSL encryption and modern data security technologies. Your information is never sold or shared with third parties.

• Information provided at registration is used solely for the purpose of delivering our services.
• Information may be disclosed to authorities when required by law.
• To learn more, visit our Privacy Policy Read it.

9 Responsible Gaming

Responsible gaming is an integral part of the 9997bet Terms and Conditions. We believe gaming is purely for entertainment — not a means of income. The following tools are available on our platform:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooldown Period: Take a break of 24–72 hours.
• Support: If you feel you may have a gaming addiction, please inform our support team.

If you feel that gaming is getting out of your control, do not wait — seek help right away. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10 Changes to Terms

9997bet reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Members will be notified as far in advance as reasonably possible before any changes take effect.

• For significant changes, a minimum of 7 days' notice will be given.
• Minor changes may take effect immediately.
• If you do not agree to the revised terms, you may request that your account be closed.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

11 Dispute Resolution

For any dispute or complaint, please contact our support team first. 9997bet is committed to resolving every complaint fairly and promptly.

Dispute Resolution Process

• After submitting a complaint to the support team, you will receive an initial response within 24–48 hours.
• Complex matters may take up to 7 business days to resolve.
• Providing your account number and relevant transaction ID when raising a complaint will help us resolve it faster.
• 9997bet's decisions shall be considered final, unless there are legal grounds for dispute.

12 Contact

If you have any questions or feedback regarding these Terms and Conditions, please get in touch. Our support team is available 24/7, 7 days a week.

• Email: [email protected]
• Live chat: log in to the platform to chat with us directly.
• Response time: you will typically receive a reply within 1–6 hours.