Privacy Policy

9997bet's Privacy Policy —
Your Data Is Completely Safe With Us

When you use 9997bet, you need full confidence in sharing your personal information. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL Encryption Secured
Applicable: Bangladesh
Our Commitment

Why is your data safe with 9997bet?

SSL Encryption

All your personal and financial information is protected with 256-bit SSL encryption. No third party can access your data in any way.

Secure Data Storage

Your data is stored on secured servers. Regular security audits are conducted to identify and address system vulnerabilities.

No Sale of Data

Your personal information is never sold or rented to third parties. We use data solely to improve our services.

Cookie Controls

We only use essential cookies. You can manage or delete cookies at any time through your browser settings.

KYC Protection

Documents submitted during the identity verification process are stored with full confidentiality and used solely for verification purposes.

Your Rights

You can view, correct, or request deletion of your data at any time. We are committed to responding promptly.

This Privacy Policy applies to all users of the 9997bet platform. Continued use of our services constitutes your acceptance of this policy.

1 What Information We Collect

When you register and use 9997bet's services, we collect certain information needed to manage your account, ensure security, and improve our service quality. We never collect unnecessary data, and we never use what we collect beyond its stated purpose.

Personal Information

  • Full name & date of birth (for age verification)
  • Mobile Number & Email Address
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment account details (mobile banking / e-wallet number)

Automatically Collected Data

  • IP Address & Device Information
  • Browser Type & Operating System
  • Platform activity logs (login times, game history)
  • Cookies & Session Data

We collect only the information directly necessary to operate our services smoothly. Collecting data beyond what is needed goes against our policy.

2 Purpose of Data Use

9997bet uses collected data only for specific, transparent purposes. In line with our Privacy Policy, no information is used beyond its authorized purpose.

Type of Data Purpose of Use Requirement
Full Name & Date of Birth Account Verification & Age Confirmation Mandatory
Mobile Number OTP Verification & Security Notifications Mandatory
Payment Information Deposit & Withdrawal Processing Mandatory
IP Address Fraud Prevention & Security Automatic
Game History Dispute Resolution & Service Improvement Automatic
Cookie Data Session Management & Experience Enhancement Optional

If your data is ever used for a purpose not listed above, you will be informed in advance and your consent will be obtained where required.

3 Data Retention & Duration

9997bet retains your data only for as long as necessary to provide our services or meet legal obligations. Certain information may be kept for a defined period even after your account is closed.

  • All data is retained for as long as your account remains active.
  • Financial transaction records are retained for up to 5 years after account closure.
  • KYC documents are deleted 3 years after account closure.
  • Log files are retained for a maximum of 12 months.

If required by a legal investigation or regulatory authority, data may be retained beyond the periods stated above.

4 Data Sharing Policy

9997bet never sells, rents, or trades your personal information to third parties. However, limited data may be shared in the following specific circumstances:

  • Payment Processors: Only the payment information necessary to complete transactions is shared with mobile banking or e-wallet providers.
  • Security Partners: Limited information may be shared with trusted security partners for fraud detection and prevention purposes.
  • Legal Authorities: Information may be provided in compliance with court orders or government directives.
  • Technology Partners: Technology companies that support platform operations may use limited data under strict confidentiality agreements.

In each of the above cases, data is shared only to the extent necessary and for a specific purpose. 9997bet ensures that its partners maintain the same level of data privacy.

5 Cookie Policy

9997bet uses cookies to enhance your browsing experience and keep your session secure. Cookies are small data files stored on your device.

Cookies We Use

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. They cannot be disabled.
  • Performance Cookies: These cookies help us understand which parts of the platform are used most frequently.
  • Preference Cookies: Used to remember your language, theme, and other preferences.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

6 Security Measures

9997bet uses industry-standard security technology to protect your data. Our security framework is regularly updated and audited.

  • 256-bit SSL/TLS Encryption: All data transfers are completed through encrypted channels.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Two-Factor Authentication (2FA): Additional security layers can be added to your account.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Data Masking: Sensitive data stored on our servers is kept masked.
  • Access Control: Only authorized personnel can access the data they need.

In the event of a security breach, we will notify affected members within 72 hours and take the necessary action.

7 Your Rights

Under 9997bet's Privacy Policy, you have full control over your own data. You may exercise the following rights at any time:

Right to Access Your Data

To find out what information we hold about you, submit a request to our support team. The information will be provided within 30 days.

Right to Correct Your Data

To correct inaccurate or outdated information, please contact support. We will update your data promptly.

Right to Delete Your Data

After closing your account, you may request that your data be deleted, unless we are required to retain it by law.

Right to Object to Processing

You have the right to object to the use of your data for specific purposes. We honor reasonable objections.

8 Minors' Privacy

9997bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

If a minor is found to have created an account, that account will be immediately closed and all collected data will be deleted. If a parent or guardian believes their child is using this platform, please contact our support team immediately.

Creating an account by misrepresenting a minor's age is a serious violation. For more on this, please see our Terms and Conditions View.

9 Third-Party Links

The 9997bet platform may occasionally contain links to game providers or payment services. These third-party websites and apps have their own privacy policies, and 9997bet is not responsible for them.

We recommend reading the privacy policy of any third-party service before using it. 9997bet is only responsible for data collected within its own platform.

10 Privacy Policy Updates

9997bet may update this Privacy Policy as needed. We will notify you before any significant changes take effect.

  • At least 7 days' notice will be given before any significant changes take effect.
  • The effective date of the updated policy will be noted at the top of the page.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

11 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact our support team. We always aim to respond promptly and effectively.

  • Email: [email protected]
  • Live Chat: Log in to the platform and chat with us directly.
  • Response Time: You can typically expect a reply within 1–6 hours.

When submitting a request to delete or correct your data, including your account number and registered mobile number will help us resolve it faster.

FAQs

Privacy Policy — Frequently Asked Questions

No, 9997bet never sells or rents your personal data to third parties. Limited information may only be shared for payment processing or legal compliance purposes, and strictly under confidentiality agreements.

9997bet keeps your data secure with 256-bit SSL encryption, advanced firewalls, and regular security audits. Our servers comply with the highest industry security standards.

Yes, after closing your account you may request deletion of your data. However, financial transaction records will be retained for a set period as required by law. Contact our support team for full details.

Disabling optional cookies generally causes no issues. However, disabling essential cookies may result in problems such as login sessions not being maintained or certain features not working.

For significant changes, a notification will be sent to your registered email and a notice will be displayed on the platform. Changes are generally communicated at least 7 days before they take effect.

Yes, all documents submitted for KYC verification are stored on encrypted servers and can only be accessed by authorized verification staff. Any documents no longer needed are deleted after verification is complete.

Safe & Trusted — Join 9997bet Today

Your privacy is our top priority. Registering with 9997bet is completely safe, and your data is always protected. Join today and enjoy a worry-free gaming experience.

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